We are looking for a candidate for the position as IT Process Manager
You will lead and secure that best practices Build & Run processes are implemented and governed within the IT domain. To improve both speed and quality of IT-deliveries supporting the business organization. Train the organization in the processes and responsible for measure the efficiency through key performance indicators.
Some travel can occur to the Baltics
100% on-site at Customer premises. Selection will be held on going.
With possibility for further extensions.
- Many years of experience from process development and process governance within the IT domain.
- Able to drive the process implementation and continuous follow up on the IT organizations process maturity.
- Knowledge in tools supporting the process implementation for various number of process. Like for incident-, problem-, change- and release processes
- Well proven in facilitate workshop to drive progress and document results.
- Minimum of five years of working experience within process governance.
- Fluent in English, both verbally and in writing
Fluent in Swedish, both verbally and in writing
Certified within ITIL foundation.
Experience from lean and/or sigma six implementation.
Experience from Telecom and Large Service Delivery organizations
+46 733 94 12 11