Closed: Stockholm - System Responsible - Ref: 590350


Do you have prior experience of leading a Maintenance Team and like to challenge yourself regarding both responsibility and leadership?

We are looking for an experienced System Responsible (SR) to our own in-house developed tool that manages orders for garments for all the brands within the XX group.

You will be responsible for a delivery which is delivered via a service contract with an offshore supplier and a local team.

Offshore is delivering test and support and the local team consist of requirement analysts, a system architect and a team of developers.

In order to match our team you are flexible, highly motivated and able to think outside the box.

Job responsibilities (among others) as a system responsible

  • Lead, steer and support the team consisting of employees, local consultants and offshore delivery
  • Are used to steer using burn up:s, KPI:s and other tools to follow your teams progress and be able to adapt the plan when needed.
  • You will make annual plans to maintain, develop and secure operation and support for the systems so that the business, IT needs and requirements are fulfilled.
  • Perform budget planning and follow-up
  • Agreement handling and maintenance of vendor relations
  • Resource planning in collaboration with sourcing and staffing
  • Monthly reporting to Delivery area team
  • Ensure that the operation organization fulfills its commitments
  • Ensure that the team and involved vendors follow and complies with current XX guidelines and policies
  • Driving the team activities using agile methodologies
  • Responsible for working methods and to identify improvement needs for increased quality and time to market
  • Participate in decision-making meetings with business such as prioritization meetings
  • Responsible for material to the steering group and presenting at the meeting
  • License management and ordering of Software products.


  • Experience of leading/managing deliveries
  • Strong senior leader, used to take charge
  • Experience working with offshore teams
  • Strong social skills and are able to communicate with team, business and other stakeholders
  • Introducing and maintaining a structured approach in an ever changing environment


  • Structured and inspiring as a leader
  • Experience working with KPI’s and SLA:s
  • Enjoy a fast pace environment and are driven in your work
  • Enjoy leading and motivating a team
  • You need to have experience from ITIL based Service management processes and tools like Service Now.
  • You need to have experience from Agile development methods like SCRUM or KANBAN and use of related tools like Jira.

Meriterande kompetens

  • Leadership education
  • It is good to have experience from some Project Management methods like PPS
  • SAFe experience
  • For this assignment, we are at first hand looking for consultants permanently based in Stockholm.
  • We are primarily looking for freelancers or employeed consultants, subcontractors/subconsultants are not of interest.




Start: 2019-02-04
Slut: 2019-08-02


Tomas Lanneborn
+46 709 40 16 71


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